Custom integrations

AI Voice Agents Built for Custom Integrations

Lexycall builds AI voice agents for custom integrations — voice AI that doesn't just answer the phone, but plugs directly into the CRM, ERP, or custom software your business already runs on. Every call becomes a booked appointment, an order, or an updated record in your tools, automatically, 24/7.

Off-the-shelf voice bots stop at the conversation. Ours don't.

The conversation ends. The work doesn't.

Most AI phone tools can hold a conversation and then hand you a transcript — that's where they stop.

Someone still has to act on it

That leaves someone on your team to copy details into your booking system, your CRM, or your POS by hand.

Lexycall closes that gap

This is our core focus: we build custom integrations directly into your CRM, ERP, or whatever proprietary software your business actually runs on — not just a fixed list of pre-built connectors — so the outcome of the call happens on its own.

Systems we integrate with

CRM, ERP & custom software

This is what we specialize in — connecting the voice agent directly to your CRM, your ERP, or bespoke, in-house software. Every one of these is bespoke integration work, built for your specific system rather than a pre-built connector.

Scheduling

Book, reschedule, and cancel appointments in real time — Cal.com out of the box for general scheduling, plus Cliniko and NexHealth for medical and dental practices.

Telephony

Answer and route calls on your Twilio numbers, with full call handling built on our voice engine.

Order taking

Capture full orders on the call — items, modifiers, pricing, and delivery details — into your Lexycall order dashboard, with a custom integration into your own POS or ordering system available as a build.

How a custom integration works

Map your call flows

We look at the calls you get and what should happen after each one.

Connect your systems

We build the integration into your CRM, ERP, or other business software.

Go live

The voice agent handles calls end to end, and the results land in your tools with no one in the loop.

Built for businesses that run on the phone

Frequently asked questions

It's a voice AI that answers calls in natural conversation and is connected directly to your business systems — your CRM, your ERP, scheduling, and telephony — so the outcome of each call is completed automatically instead of being handed to a person to enter later.
No-code bots handle the conversation and then hand off a transcript or a form. A custom integration completes the action — the booking is made, the order is placed, the CRM is updated — without anyone on your team stepping in.
Our core focus is building custom integrations into your CRM, ERP, or other proprietary business software — not just a fixed list of pre-built connectors. We also support Cal.com, Cliniko, and NexHealth for scheduling and Twilio for telephony directly, out of the box.
Yes. When connected to your scheduling system, the agent books and reschedules appointments during the call. For orders, it captures the full order on the call and it lands in your Lexycall dashboard for your team — a custom integration into your own ordering system or POS can also be built.
Any business that runs on the phone — dental and healthcare practices, restaurants, and service businesses that lose customers to missed calls and voicemail.
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Live · Lexy00:01:24
AgentBooking confirmed for Thursday at 2pm.
CallerThanks, that was easy.